Shipping policy
Last updated: 25 September 2026
Where we ship
We ship anywhere in India. We do not ship outside India at present.
Shipping charges
Shipping is free on every order, to every serviceable pin code in India. There is no minimum order value.
Cash on Delivery
Cash on Delivery is available on every order. A handling fee of Rs. 49 is added at checkout and shown to you before you pay. Prepaid orders carry no fee.
Dispatch
Orders are dispatched within two working days of payment confirmation. Orders placed on a Sunday or a public holiday are processed on the next working day.
Delivery
After dispatch, delivery usually takes three to seven working days to metro cities and up to ten working days elsewhere. These are estimates from our courier partners rather than guarantees.
Tracking your order
We send a tracking link by email and SMS as soon as your order is dispatched.
If delivery does not succeed
Our courier attempts delivery up to three times. If every attempt fails, or if your pin code turns out not to be serviceable, the order comes back to us and we refund you in full to the original payment method. For Cash on Delivery orders we will ask for your bank details and refund by direct transfer.
If your order has not arrived
If your order has not reached you within 15 working days of dispatch, contact us at care@homingostore.com. We will either trace the shipment or refund you in full.
Invoices
Every order ships with a GST compliant invoice.
Seller and grievance redressal
Packed and marketed by Crownshire Elevate LLP, Building No./Flat No. 5/3, Nehru Nagar Ganapathy, Coimbatore, Coimbatore District, Tamil Nadu 641006, India. GSTIN 33AAUFC6556D1ZA. LLPIN ACL-1466.
Grievance Officer, Crownshire Elevate LLP. Email care@homingostore.com. Phone +91 9895909555.
We acknowledge every complaint within 48 hours of receiving it and resolve it within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020.